Our Mission

1. Introduction

Mindmatrix Technology Limited (“we”, “our”, or “us”) is committed to protecting the privacy of our users (“you”, “your”). This Privacy Policy explains how we collect, use, and safeguard your personal data when you access or use our chat tool, "mp", including any related websites, applications, or online services (collectively, the “Service”). By using our Service, you acknowledge that you have read, understood, and agree to the collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

 
2. Information We Collect

A. Personal Information

When you interact with our Service, we may collect personal information, including:

• Contact Information: Such as your name, email address, and any other contact details you provide.

• User Credentials: Information you use to create your account or log in to the Service.

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B. Usage Data

We automatically collect data regarding your use of the Service. This may include:

• Log Data: Information like IP address, browser type, operating system, access times, and pages viewed.

• Interaction Data: Details of your interactions with the chat tool, including messages exchanged and metadata related to blockchain transactions if applicable.

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3. How We Use Your Information

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We use your information for the following purposes:

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• Service Delivery & Improvement: To provide, maintain, and continuously improve the functionality of our Web3 chat tool.

• Personalization: To tailor user experience and provide personalized features.

• Customer Support: To respond to your inquiries and provide effective support.

• Security and Fraud Prevention: To monitor and enhance the security of our Service, detect, investigate, and prevent security breaches and other potentially prohibited or illegal activities.

• Communication: To send notifications regarding service updates, policies, or changes in our practices. With your consent, we may also communicate marketing and promotional materials.

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4. How We Share Your Information

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We may disclose your personal information under the following circumstances:

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• Service Providers: We may share your information with third-party vendors and service providers that perform services on our behalf (e.g., hosting, analytics, customer support). They are obligated to use your personal data solely for the purposes we specify.

• Compliance with Law: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, or protect the safety of our users or the public.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the third party involved, subject to the same protections as described in this Privacy Policy.

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5. Data Security

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We adopt appropriate technical and organizational measures to protect your information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include encryption, secure storage, and access controls. However, please note that while we strive to protect your data, no security measures are 100% secure.

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6.Your Rights and Choices

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Depending on your jurisdiction, you may have rights regarding your personal data, including:

• Access: Requesting access to your personal data.

• Correction: Requesting correction of any inaccurate or incomplete data.

• Deletion: Requesting deletion of your personal data, subject to legal or contractual obligations.

• Objection and Restriction: Requesting restriction on certain processing activities or objecting to processing where applicable.

• Data Portability: Requesting transfer of your personal data to another service provider.

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7.Cookies and Similar Tracking Technologies

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Our website may use cookies and other tracking technologies to enhance your experience, analyze usage, and deliver personalized content. Most web browsers automatically accept cookies, but you may choose to set your browser to refuse cookies or to alert you when cookies are being sent. Please note that if you disable cookies, some parts of our Service may not function properly.

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8.International Data Transfers

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By using our Service, you acknowledge that your information may be transferred to, processed, and stored in a country different from your country of residence, including in jurisdictions that may have data protection laws that differ from your own. We take steps to ensure your information is treated securely and in accordance with this Privacy Policy.

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9.Children's Privacy

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Our Service is not intended for use by individuals under the age of 16. We do not knowingly collect or solicit personal data from children. If we learn that we have collected personal data from a child without parental consent, we will take steps to delete the information as soon as possible.

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10.Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. We will notify you of any changes by updating the “Effective Date” at the beginning of this Privacy Policy and, where appropriate, by notifying you through the Service or by email. We encourage you to review this Privacy Policy periodically to stay informed about our practices.

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11.Contact Us

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If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us.

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